Effective Date: July 4, 2026

At Innoviq Sell, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Innoviq Sell is a Bangladesh-based online store offering handcrafted products, showpieces, electronic gadgets, and other lifestyle items.

Website: https://innoviqsell.com

Information We Collect

When you visit our website, create an account, place an order, leave a comment, or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Order History
  • IP Address
  • Browser Information

We only collect information that is necessary to provide our services, process your orders, and improve your shopping experience.

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Verify and manage your account
  • Respond to your questions and support requests
  • Improve our website and customer experience
  • Detect fraudulent or unauthorized activities
  • Send order updates and account notifications
  • Share new products, special offers, promotions, and blog updates if you subscribe to our newsletter

We do not send promotional SMS, email, or WhatsApp messages unless you have voluntarily subscribed to receive them.

Customer Accounts

You may create an account to manage your orders and personal information.

If you request a password reset, a secure reset link will be sent to your registered email address. For security purposes, your IP address may be included in the password reset process.

You are responsible for keeping your account credentials confidential.

Payments

Innoviq Sell supports both Cash on Delivery and Online Payment methods.

Payment information is processed securely through trusted payment service providers. We do not store your complete payment credentials on our servers.

Shipping and Delivery

To deliver your orders, we may share the necessary shipping information, such as your name, phone number, and delivery address, with our delivery partners.

This information is shared only for order fulfillment purposes.

Comments and Product Reviews

Visitors may leave comments on blog posts and submit reviews for purchased products.

When comments are submitted, we may collect the information entered in the comment form along with the visitor’s IP address and browser details to help prevent spam and maintain website security.

Comments and reviews may be publicly visible after approval.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your login session
  • Save your preferences
  • Keep products in your shopping cart
  • Improve website performance
  • Analyze website traffic

You can disable cookies through your browser settings, although some website features may not function properly.

Analytics and Tracking

To understand how visitors use our website and improve our services, we use trusted analytics and tracking tools, including:

  • Google Analytics 4
  • Google Search Console
  • Meta Pixel
  • WooCommerce Cookies

These tools may collect anonymous usage information such as device type, browser, pages visited, and time spent on the website.

Third Party Services

Our website is built using WordPress and WooCommerce and may use services including Elementor, Google Analytics, Google Search Console, Google reCAPTCHA, and Meta Pixel.

These services operate under their own privacy policies and may collect certain technical information necessary to provide their functionality.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to any third party.

Your information may only be shared when necessary:

  • To process online payments
  • To complete product deliveries through courier partners
  • To comply with applicable laws, legal obligations, or government requests

Apart from these situations, your personal information remains private and secure.

How Long We Keep Your Data

We retain your account information and order history for as long as your account remains active or as required to provide our services and comply with legal obligations.

Comments and reviews may be retained to improve customer experience and maintain website records.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Update your account details
  • Request deletion of your account and personal data where legally permitted
  • Request a copy of the personal information we hold about you
  • Unsubscribe from marketing emails at any time

We will respond to such requests within a reasonable period.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While no online system can guarantee absolute security, we continuously work to safeguard your information using industry-standard security practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

Any updates will be published on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Innoviq Sell

Website: https://innoviqsell.com

Contact Page: https://innoviqsell.com/contact/

Email: info@innoviqsell.com

Phone: +880 1327-763339

Address: House #570/3, Road #08, West Nakhalpara, Tejgaon, Dhaka 1215, Bangladesh